Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Elite Models Agency ("we," "our," or "us") operates the website vip-allure.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our professional modeling services.

We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our Site:

2.1 Personal Information You Provide

• Name, email address, phone number, and postal address
• Payment and billing information
• Booking and project details
• Communication preferences
• Information submitted through contact forms, booking requests, or customer service inquiries
• Account credentials if you create an account with us

2.2 Automatically Collected Information

• IP address, browser type, and operating system
• Device information and unique device identifiers
• Pages visited, time spent on pages, and navigation paths
• Referring/exit pages and URLs
• Cookie data and similar tracking technologies
• Geographic location information

3. How We Use Your Information

We use the collected information for various purposes, including:

• Processing and fulfilling your service bookings and orders
• Communicating with you about services, bookings, and account matters
• Providing customer support and responding to inquiries
• Improving our services, website functionality, and user experience
• Sending marketing communications and promotional materials (with your consent)
• Analyzing usage patterns and trends to optimize our services
• Detecting, preventing, and addressing fraud, security issues, and technical problems
• Complying with legal obligations and enforcing our terms and policies
• Conducting market research and business analytics

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our Site
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Analyze Site traffic and usage patterns

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our Site.

5. Third-Party Services and Analytics

We utilize third-party services to help us operate our business and improve our services:

• Google Analytics: To analyze Site traffic and user behavior
• Facebook Pixel: To measure advertising effectiveness and create targeted campaigns
• Payment Processors: To securely process transactions
• Email Service Providers: To send communications and newsletters

These third parties have their own privacy policies governing their use of your information. We encourage you to review their policies.

6. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business and providing services
• Business Transfers: In connection with mergers, acquisitions, or sale of business assets
• Legal Requirements: When required by law, court order, or governmental request
• Protection of Rights: To protect our rights, property, safety, or that of our users or others
• With Your Consent: When you explicitly authorize us to share your information

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure and firewalls
• Regular security audits and assessments
• Access controls and authentication protocols
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your information to another service provider
• Withdrawal of Consent: Withdraw consent for processing where consent was provided
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at [email protected].

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your jurisdiction. We take appropriate measures to ensure your information receives adequate protection in accordance with applicable laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

13. European Union Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights described in Section 9 above. We process your information based on legal grounds including consent, contractual necessity, legal obligations, and legitimate interests.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Site after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Elite Models Agency
Block 82, Pa Sek Estate Oi Lim Wik
Kowloon, Hong Kong
Email: [email protected]
Phone: +542964112353
Registration No: 84339159

16. Dispute Resolution

Any disputes arising from this Privacy Policy or our data practices will be resolved in accordance with the dispute resolution procedures outlined in our Terms & Conditions.